Building a High-Performing Team
I'm excited to share some valuable insights from Gene Bohensky to help business owners succeed by learning from successful entrepreneurs and business owners.
Building a Successful Team: Gene Bohensky’s Experience
Gene Bohensky shared his experience in developing his business in the Philippines. He emphasized the importance of having a partner who is on the same page and the need to scale the business to hundreds of people to achieve revenue goals. As the business grows, it becomes impossible for one person to manage everything, necessitating a management team to handle the workload. Trusting and empowering employees is key.
Setting Up a Strong Foundation
We discussed the importance of setting up a strong foundation for a business from the beginning. Having a partner who can complement your skills and take ownership of different aspects of the business is beneficial. Creating a culture where everyone feels valued and takes ownership of the business's success is crucial. Gene shared his experience in building a successful team and mentioned the importance of communication skills and a thorough vetting process for hiring.
Finding the Right People
Gene's company goes the extra mile to find the right people for their clients' needs. They assess their employees' hobbies and interests, and use a DISC behavioral assessment to identify their natural behaviors and areas that may be challenging for them. This allows them to match employees with roles that align with their strengths and capabilities.
Onboarding and Training
Gene's company has a month-long training program led by experienced trainers. They provide shadowing opportunities for new hires to observe experienced employees in action. They ensure that employees are familiar with the tools and software they will be using for their clients and focus on understanding the client's goals and expectations.
Creating a Positive Work Culture
Gene emphasized the importance of creating a positive and supportive work culture. Coaching and teaching employees to help them improve leads to better performance and engagement. Recognizing when someone is not the right fit is also important. Being flexible and adaptable in business is crucial, as things may not always go as expected.
Key Takeaways
The key takeaways from our conversation were: finding and treating the best people well, building a strong organizational structure, setting up processes and procedures, trusting and empowering the team, and using KPIs to monitor performance.
The recording of my entire Livestream with Gene Bohensky on the Small Business Pro University YouTube Channel…
