What Actually Changed? with Andrew Frazier, MBA, CFA
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What Actually Changed? is covered in this video.
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In this episode of Leadership Live at 805 – Talking Small Business, Andrew Frazier, MBA, CFA examines how we measure real small business impact—and why serving entrepreneurs is not the same as strengthening their businesses. Registrations, attendance, training hours, coaching sessions, assessments completed, and capital deployed are useful measures of activity. But they do not automatically tell us whether a business became stronger.
You’ll learn:
• The difference between program participation, outputs, and business outcomes.
• Why measurement should reflect what we are actually trying to change.
• Which indicators can help demonstrate business improvement, including revenue, profitability, jobs, systems, owner capability, capital readiness, capacity, survival, and growth-stage progression.
• How to think about short-term versus long-term outcomes.
• The strengths and limitations of self-reported versus objective measures.
• Why measurement should provide insight without creating unnecessary burdens for entrepreneurs.
Andrew introduces the framework: Baseline → Intervention → Reassessment → Impact If we say a small business program was successful, what evidence should prove it? Serving more entrepreneurs can be valuable. But scale of participation and actual business improvement are different measures. The real question is: What actually changed? Every Tuesday evening on Leadership LIVE @ 8:05! - Talking Small Business, your host Andrew Frazier, is joined by experienced entrepreneurs and business owners who share their secrets to success via Livestream. You will learn about developing your business leadership skills from our roster of high-performing guest experts. Leadership LIVE is one of the many valuable resources provided through the Small Business Pro University, empowering business owners to learn, profit, and grow.
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